Customer Success Engineer

Apply on YC · Original job listing

• Role: Support
• Experience: Any (new grads ok)
• Visa: US citizen/visa only

Do not apply through this platform. To apply, you must submit a short video by email. See the full application instructions at https://tasklet.ai/careers.

Tasklet is building the AI platform companies use to run their business on agents. A customer describes an outcome in plain English, and Tasklet gets the work done across their tools and systems—immediately or in the cloud 24×7. Our users are building real automations with Tasklet — connecting dozens of services, writing complex workflows, and trusting an AI agent with critical work. When something breaks or gets confusing, the quality of help they get determines whether they go deeper or give up. But we don't want to solve this just by throwing people at support tickets. We want to solve it by making everything work better — through better product, better self-serve resources, smarter automation, and better internal tooling. We’re looking for someone to become a core owner of our customer-facing work: handle inbound support, talk live with users, proactively help high-value customers get more out of Tasklet, and relentlessly automate and improve the system so your workload keeps going down while our customers keep getting more successful. This is a great role for someone with roughly 1–5 years of experience who is a technology power user, great with customers, and excited to grow into a broad customer-facing role at an AI startup.

Compensation

• $140k → $185k salary
• 0.075% → 0.15% equity