Founding Customer Success Manager - Teams & Growth

Apply on YC · Original job listing

• Role: Support
• Experience: 3+ years
• Visa: US citizenship/visa not required

About Gojiberry AI

Gojiberry is a YC-backed AI sales platform that helps B2B teams find, qualify, and contact their next customers.

We’re building AI sales agents that continuously look for the right prospects, detect buying signals, enrich contacts, and launch personalized outreach across LinkedIn and email.

Instead of asking sales teams to manually build lists, research accounts, switch between tools, and write every message themselves, Gojiberry handles the repetitive work of outbound: finding prospects, researching accounts, and reaching out; so sales teams can focus on selling.

Our agents can combine ICP targeting, intent signals, enrichment, CRM data, and multichannel outreach to help sales teams focus on the opportunities most likely to matter right now.

We’ve grown to thousands of paying customers and several million dollars in ARR with a small team, and we’re now investing heavily in making Gojiberry the default AI sales agent for growing B2B teams.

About the Role

We’re hiring our first Customer Growth Manager to own the success of our team customers after they close.

Your job is to make sure every team using Gojiberry gets real results, adopts the product deeply, stays with us, and grows over time.

You’ll work directly with the founders and have a lot of freedom to build the Customer Growth function from scratch: onboarding, account segmentation, success playbooks, health scoring, adoption, churn prevention, expansion, and customer feedback loops.

We’re looking for someone who has already done this before and wants to build the playbook, not just follow one.